Delivery Information

Delivery Policy

We currently deliver to the Mainland UK only. Please contact us if you want to place an order to a destination outside this area.
We aim to deliver all orders in 5 working days on average from clearance of payment.
All deliveries are made by courier and require a signature. They will usually be delivered between 8AM and 5PM on working days only. Please assist us by ensuring that someone will be available to sign for the goods. Please let us know if you need deliveries outside these times.

Returns Policy

Breakages or deficiencies should be notified to us within 24 hours of delivery.
Please contact us by phone  01922 711185  or email  to arrange for the items to be collected for inspection.
The postage (max £15) will be refunded upon confirmation that the fault is ours.
Chequer Plate Direct from you will be responsible for the item or items until they reach Surespan Limited